LEGAL
Effective Date: August 25, 2026
Ludo Robotics, Inc. (hereinafter “we,” “our,” and “us”) is committed to protecting the personal information of users of our services (i.e. website, robot services, or customer service, etc.) (hereinafter “Site”, or “Service(s)”). This privacy policy describes the types of personal information that we process on the Service.
To provide customer service, we may collect your email address and the content of your request when you send us an email. The information collected during the customer service process will be retained for a specified period in accordance with applicable laws and regulations and will be destroyed thereafter.
If you click on a link to a third-party website, including, without limitation, an advertisement, you will leave our website and go to the website you selected. Because we cannot control the activities of third parties, we cannot guarantee that they will adhere to the same privacy and security practices as we do. We encourage you to review the privacy policies of any other service provider from whom you request services. If you visit a third-party website that is linked to our Games and Services, you should consult that site’s privacy policy before providing any personal information.
We have put appropriate security measures in place, including encryption and de-identification, to protect your personal information. In addition, we limit access to your personal information to those employees, agents, persons, or companies who have a business need to know or access the information. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality where appropriate. Please note, however, that no data transmission over the internet is 100% secure, and that complete security of any information we collect and use therefore cannot be guaranteed.
Subject to limitations in applicable law, you are entitled to object to or request the restriction of processing of your personal information, and to request access to, rectification, erasure, and portability of your own personal information. To make a request concerning your rights or if you have any other questions, please contact us by sending an email to the address specified in the “Contact Us” section. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. In certain countries, including in the EU, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process your personal information. The data protection authority you can lodge a complaint with notably may be that of your habitual residence, where you work, or where we are established.
We may amend, at our discretion, any portion of this Privacy Policy at any time by posting or displaying the amended Privacy Policy on our Site. We will provide notice on our Site or by other appropriate means to you if these changes are material and, where required by applicable law.
You will be deemed to have accepted such amendments by continuing to use the Site, so please review it frequently. You can see when this policy was last updated by checking the “effective date” displayed at the top of this policy.
If you have any questions about this Policy, or your dealings with this Site, please contact us by using one of the following communication channels.
E-mail:
contact@ludorobotics.ai
Address: 831 High Street, Palo Alto, CA, 94301